Last updated: July 28, 2026
1. Data Controller
As Dr. Bronos ("the Company"), we operate at DUAÇINARI MAH VİŞNE CADDESİ, Posta Sk. NO : 14, 16160 Yıldırım/Bursa. Your personal data may be processed by the Company as the data controller within the scope described below.
Contact: info@drbronos.com · +90 536 672 66 36
2. Personal Data Processed
Within the scope of our website and e-commerce services, the following personal data may be processed:
- Identity information (first name, last name)
- Contact information (email, phone, address)
- Customer transaction information (order history, cart, billing/delivery address)
- Financial information (payment transaction details — card information is processed by the payment provider)
- Corporate customer information (company name, tax number, tax certificate)
- Transaction security information (IP address, session logs, cookie data)
3. Purposes of Processing Personal Data
- Providing products and services, managing order and delivery processes
- Membership and customer relationship management
- Fulfilling invoicing, accounting, and legal obligations
- Managing requests, complaints, and support processes
- Information security, fraud prevention, and abuse prevention
- Fulfilling retention and reporting obligations arising from legislation
- Marketing and informational activities where your explicit consent is obtained
4. Transfer of Personal Data
Your personal data may be shared with courier/logistics companies, payment providers, accounting and legal advisory service providers, information technology infrastructure providers, and authorized public institutions only to the extent necessary and limited to the processing purpose.
Transfer abroad may be carried out when appropriate safeguards are provided in accordance with Article 9 of the KVKK or when your explicit consent is obtained.
5. Method of Collection and Legal Basis
Your data is collected through automated or non-automated means via the website, membership forms, order/payment processes, call center, email, and similar channels.
Legal bases: establishment or performance of a contract, legal obligation, legitimate interest, and explicit consent.
6. Data Subject Rights
Pursuant to Article 11 of the KVKK, you have the right to apply to the data controller to learn whether your personal data is being processed, request information, learn whether it is used in accordance with its purpose, request correction if incomplete or incorrectly processed, request deletion or destruction, learn the third parties to whom it has been transferred, and request compensation for damages arising from unlawful processing.
You may submit your requests to info@drbronos.com. Requests will be finalized within 30 days at the latest.